Ledger® Live Login® (en-US) | Ledger Support

Learn how to access, secure and recover your Ledger Live account, the official software application for managing Ledger hardware wallets. Find step-by-step instructions, tips …

1. Getting Started with Ledger Live

Before you log in, ensure that you have the following:

  • Ledger Hardware Wallet: A Ledger Nano X, Ledger Nano S Plus, or another supported Ledger device.

  • Ledger Live Application: Installed on your computer or mobile device. You can download it from ledger.com.


2. Logging In to Ledger Live

Step 1: Open Ledger Live

  • Desktop: Launch the Ledger Live application from your computer’s desktop or start menu.

  • Mobile: Open the Ledger Live app on your smartphone.

Step 2: Connect Your Ledger Device

  • Ledger Nano X: Connect your device to your computer via Bluetooth or USB cable. For mobile, ensure Bluetooth is enabled on your phone.

  • Ledger Nano S Plus: Connect your device to your computer using the provided USB cable.

Step 3: Select Your Device

  • Once Ledger Live is open and your device is connected, the app should detect it automatically. You’ll be prompted to select your Ledger device if multiple devices are connected.

Step 4: Enter Your PIN

  • On your Ledger hardware wallet, enter your PIN code. This PIN was set up during the initial configuration of your device. The PIN entry is done directly on the hardware wallet itself.

Step 5: Unlock Ledger Live

  • After entering the PIN, Ledger Live will connect to your Ledger device. If this is the first time you’re logging in, you might be asked to allow Ledger Live to access your device.

Step 6: Access Your Dashboard

  • Once logged in, you’ll be taken to your Ledger Live dashboard. Here, you can view your portfolio, manage cryptocurrencies, and access various features of the application.


3. Troubleshooting Common Login Issues

  • Device Not Detected: Ensure your Ledger device is properly connected and powered. Try reconnecting it or using a different USB port. For Bluetooth connections, ensure that Bluetooth is enabled and that your device is paired correctly.

  • Incorrect PIN: If you enter the wrong PIN, you will need to try again. After several incorrect attempts, your device may lock temporarily. If you’ve forgotten your PIN, you’ll need to reset your device and restore it using your recovery seed.

  • Ledger Live Not Opening: Ensure that you have the latest version of Ledger Live installed. If issues persist, try reinstalling the application or checking for updates.


4. Security Tips for Using Ledger Live

a. Keep Your Recovery Seed Secure

Your recovery seed is the backup for your wallet. Store it offline in a secure location and never share it or store it digitally.

b. Use a Strong PIN

Choose a strong, unique PIN for your Ledger device to prevent unauthorized access.

c. Regular Software Updates

Keep Ledger Live and your hardware wallet’s firmware up to date to ensure you have the latest security patches and features.

d. Be Aware of Phishing Scams

Only use the official Ledger Live application and website. Be cautious of phishing attempts and avoid entering your PIN or recovery seed on unverified sites.


5. Conclusion

Logging into Ledger Live is a simple process that involves connecting your Ledger hardware wallet, entering your PIN, and accessing the application’s features. By following the steps outlined above and adhering to security best practices, you can efficiently manage your cryptocurrency assets while keeping them secure.

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